Red legged frog under a rock.
Photo by Alex Harris / Raincoast Conservation Foundation.

Frequently asked questions


How do I become a monthly donor? 

Monthly giving empowers you to protect what you love. We have big goals and with your help we will end commercial trophy hunting of large carnivores in the Great Bear Rainforest, acquire land to protect threatened Coastal Douglas-fir ecosystems, support the recovery of endangered Southern Resident killer whales by restoring Chinook salmon habitat, and so much more. Become a Raincoaster today!

How can I change my monthly donation? 

We do not have access to change your monthly donation. You can do so by logging in to your Canada Helps account and updating your information there. Please let us know if you have any further questions. 

I would like to make a stock donation. Is that possible? 

Absolutely! Download our stock donation form here and send it to our Executive Director, Chris Genovali at .

How can I make a gift in my will? 

Thank you for your support! You will find more information about legacy gifts here.

I moved. How do I notify you of my new mailing address? 

Thanks for letting us know! We’d be happy to keep sending you our Tracking report. You can email Lauren at .

I no longer wish to receive your physical copy of Tracking. Who should I get in touch with? 

Thanks for letting us know! We’d be happy to update our system so that you stop receiving Tracking Raincoast in the mail. You can email Lauren at .

I have sent a cheque but haven’t received a tax receipt. Who should I contact? 

Thanks for letting us know! Please email Robyn at .

Why does the fee percentage change?

The fees applied to your donation can change a little depending on how you donate and which systems are being used. The fees are lowest on donations by cheque and e-transfer. When you donate by phone, there is a charge for the credit card processor. When you donate monthly or make a one time gift, the fees change (this is why we love monthly giving, the fee is lower!). 

Are donor fees ethical?

Banking and processing fees are normal among nonprofits. We have always worked hard to keep our administrative costs below 10%, which is on the lower end for registered charities. Some of the services we use to maximize our reach and impact come with fees, and it’s important to us that we maintain high standards in the use of these services. 

Where does the fee go?

The fee covers card processing and our donor relations manager software allowing us to automate and keep track of our incoming donations. Roughly 3% of the donation fee goes to our third party credit card processor, and the remainder covers our fundraising platform. 

Do you provide tax receipts in both Canada and the US? 

Yes! Raincoast Conservation Foundation is a registered charity in Canada and the US. As a result, we are able to provide tax receipts that are compliant with both CRA and IRS regulations. If you would like to get a Canadian tax receipt, please donate here (Charity #889 643 565 RR 0001). If you would like to get a US tax receipt, please donate here (IEN #912115603).

Stay connected

How do I subscribe or unsubscribe to your newsletters?

You can subscribe or unsubscribe on our sign up form.

I found a broken link or error on your website. Who should I contact? 

Thanks for catching that! Please email Sherwin at with a bug report, website feedback, or questions about how to find something.

Volunteer and work

Where can I find volunteer opportunities at Raincoast?

Thanks for your interest! You’ll find our current volunteer opportunities on our volunteer page.

Do you have any work/internship opportunities? 

Thanks for your interest! You’ll find our current work opportunities on our careers page

Company sponsors and media 

I would like to get in touch to chat about events or products sponsoring – who should I talk to? 

Thanks for your interest! Please email Lauren at  

Who do I contact for media inquiries?

We are excited about media inquiries! Please email Alex at  

How do I use your logo for our partnership material?

These logos and brand elements are for use with the permission of Raincoast Conservation Foundation.

Raincoast values 

Are you opposed to hunting?

Raincoast is not opposed to hunting for food. We support culturally, ecologically and evolutionarily sustainable hunting.

General inquiries 

If the questions above do not address your concern, please contact us.

Learn more, get involved